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Rowanmoor Pensions SIPP

Service Standards

We are dedicated to providing a quality professional service, individually tailored to meet the specific needs of each client. To achieve this, Rowanmoor Pensions SIPP clients receive a personal, portfolio-based service from an appointed, named administrator, who works in a supportive team environment, offering a single point of contact for all aspects of our SIPP administration.

Rowanmoor Pensions’ SIPP administration service is monitored against demanding processing timescales and we are committed to continuous improvement in the quality of the services we provide.

We aim to complete no less than 95% of our work within these timescales.

The accolades we receive give an insight into the quality of our service and the relationship we have with our customers.

Good news stories from around the business demonstrate the benefits that our approach to service brings to our customers.

SIPP processing timescales
SIPP service standards achieved

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