Contact Us |

These matters can take time but with a focussed and motivated team great things are achieved.

Service Standards

Rowanmoor SSAS, SIPP and Family Pension Trust services are monitored against demanding processing timescales and we aim to complete no less than 95% of our pension scheme administration within these timescales.

Service standard turnaround achieved overall as at October 2017:

SSAS SIPP Family Pension Trust
99.20% 99.13% 98.96%

We are committed to continuous improvement in the quality of the services we provide and constantly review our product and service offerings.

The service provided for our SIPP and Family Pension Trust (also known as a Family SIPP) products are built on service principles refined through years of award-winning SSAS service.

You do not have to take our word for it. The accolades we receive give an insight into the quality of our service and the relationship we have with our customers.

Good news stories from around the business demonstrate the benefits that our approach to service brings to our customers.

SSAS Service Standards
SIPP Service Standards
Family Pension Trust Service Standards

PrintShare Twitter LinkedIn

Ask a question.

You can send your questions to us here. This facility is NOT secure, please do not give investment instructions, or send confidential messages.

By subscribing to etalk, you agree to receive product and service information from Rowanmoor Group via email. You can unsubscribe or update your personal details at any time. For further information on how we hold and use your details please read our Privacy and Data Protection Policy and Legal Notices.

Privacy and Data Protection Policy