Rowanmoor Pensions to report on service performance for SSAS and Family SIPP
11 April 2011
Rowanmoor Pensions, the UK’s largest independent Small Self-Administered Scheme (SSAS) provider and a bespoke Self-Invested Personal Pensions (SIPP) operator, has published service standards for its SSAS and Family Pension Trusts (also known as Family SIPPs) online, and is set to be the first provider to publicise its performance against these standards.
The service standards for SSAS and Family Pension Trusts, which include target timescales for processing applications and transferring existing benefits, are now available at www.rowanmoor.co.uk. Rowanmoor Pensions will publish its performance against these targets on the website on a monthly basis from mid-May.
Ian Hammond, Managing Director, Rowanmoor Pensions said:
“We have always operated strict processing targets for SSAS and Family Pension Trusts and we have taken the decision to make them public as part of our commitment to delivering high-quality, bespoke administration services and offering transparency to our clients and their advisers. As well as telling our customers about our administration timescales, we are also the first among our peers to pledge to publicise how well we are doing against these targets. We will report the April results in mid-May and then publish our performance online on an ongoing monthly basis.
For further information on Rowanmoor Pensions please visit the website at http://www.rowanmoor.co.uk
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For further information, please contact:
Rowanmoor Pensions
Anna Hopkinson
Marketing Manager, Rowanmoor Pensions
08445 440 667
anna.hopkinson@rowanmoor.co.uk
Polhill Communications
Jenette Greenwood / James Bishop
Polhill Communications
020 7655 0520
j_greenwood@polhill.com
j_bishop@polhill.com
About Rowanmoor Pensions
- Rowanmoor Pensions provides and administers member-directed pension schemes:
- Small Self-Administered Schemes (SSAS)
- Self-Invested Personal Pensions (SIPP)
- Family Pension Trusts (also known as Family SIPPs)
- Rowanmoor Pensions is the UKs largest independent SSAS and Family Pension Trust practitioner and administers around 4,000 schemes.
- Rowanmoor Pensions’ SIPP features:
- personal, portfolio based, administration service;
- expert support from technical and sales consultancy teams;
- extensive flexibility and choice at retirement, including scheme pension;
- widest investment opportunities available in the SIPP market;
- integrated links to investment partners’ systems;
- streamlined process for settling adviser fees.
- Rowanmoor Pensions was awarded best SSAS provider in the 2008, 2009 and 2010 Moneyfacts Investment, Life and Pensions Awards.
- Rowanmoor Pensions was awarded best SSAS provider in the 2006, 2007 and 2008 Pensions Management Technology Administration and Service Awards.
- The Rowanmoor Pensions website is www.rowanmoor.co.uk
- Rowanmoor Pensions currently employs over 200 people.
- Rowanmoor Pensions is a trading name of Rowanmoor Group plc (No. 5792242).
- Rowanmoor Personal Pensions Limited, a subsidiary of Rowanmoor Group plc is the scheme Administrator and scheme operator for schemes established under a Rowanmoor Pensions Family Pension Trust and the Rowanmoor Pensions SIPP and is authorised and regulated by the Financial Services Authority (Register number 458260).
